Robert Smith of The Cure persuaded Ticketmaster to refund some fees after fans voiced frustration over unexpectedly high ticket charges for the band’s U.S. tour. Smith criticized the platform’s fees, saying they undermined efforts to keep ticket prices affordable for...
Following Ticketmaster’s crash during the pre-sale for Taylor Swift’s Eras Tour, fans expressed anger after waiting hours in online queues, only to find limited availability or experience errors. Overwhelming demand, reportedly exacerbated by bot attacks, caused...
Taylor Swift fans filed a lawsuit against Ticketmaster, alleging misconduct during the chaotic sale of tickets for her tour. Fans claim the platform mishandled high demand, leading to site crashes, price spikes (up to $22,000), and scalpers acquiring tickets at...
Fans express outrage over Ticketmaster’s dynamic pricing model used for Bruce Springsteen’s tour, which led to ticket prices as high as $5,000. Many fans felt the pricing was exploitative, especially given Springsteen’s working-class fan base. While Ticketmaster...
Senator Amy Klobuchar is raising concerns about Ticketmaster’s dominance in the ticketing industry following service failures. She notes that limited competition discourages Ticketmaster from improving service and keeps prices high for consumers. Klobuchar has a...
“While we hope legitimate fans will benefit from Ticketmaster’s effort to provide a second chance at Taylor Swift tickets, this is a short-term solution for a long-term problem. The Tennessee Attorney General’s Office remains focused on finding a...
