Following Ticketmaster’s crash during the pre-sale for Taylor Swift’s Eras Tour, fans expressed anger after waiting hours in online queues, only to find limited availability or experience errors. Overwhelming demand, reportedly exacerbated by bot attacks, caused...
Taylor Swift fans filed a lawsuit against Ticketmaster, alleging misconduct during the chaotic sale of tickets for her tour. Fans claim the platform mishandled high demand, leading to site crashes, price spikes (up to $22,000), and scalpers acquiring tickets at...
Fans express outrage over Ticketmaster’s dynamic pricing model used for Bruce Springsteen’s tour, which led to ticket prices as high as $5,000. Many fans felt the pricing was exploitative, especially given Springsteen’s working-class fan base. While Ticketmaster...
Senator Amy Klobuchar is raising concerns about Ticketmaster’s dominance in the ticketing industry following service failures. She notes that limited competition discourages Ticketmaster from improving service and keeps prices high for consumers. Klobuchar has a...
“While we hope legitimate fans will benefit from Ticketmaster’s effort to provide a second chance at Taylor Swift tickets, this is a short-term solution for a long-term problem. The Tennessee Attorney General’s Office remains focused on finding a...
There are growing calls for bands to reject dynamic pricing models for concert tickets after an Oasis reunion show faced backlash due to inflated ticket prices. Dynamic pricing, which adjusts prices based on demand, has frustrated fans who find themselves priced out....
