“While we hope legitimate fans will benefit from Ticketmaster’s effort to provide a second chance at Taylor Swift tickets, this is a short-term solution for a long-term problem. The Tennessee Attorney General’s Office remains focused on finding a more lasting solution to Ticketmaster’s ongoing issues. Our Consumer Protection team continues to review an onslaught of complaints and gather evidence. We are working hard to deliver lasting change and a fair ticket-buying experience for all consumers.”
https://www.tn.gov/attorneygeneral/news/2022/12/14/pr22-53.html