Following Ticketmaster’s crash during the pre-sale for Taylor Swift’s Eras Tour, fans expressed anger after waiting hours in online queues, only to find limited availability or experience errors. Overwhelming demand, reportedly exacerbated by bot attacks, caused Ticketmaster to cancel the public sale, sparking criticism from Swift and calls for antitrust investigations. Ticketmaster explained the high demand would require many more shows to fulfill all requests, while U.S. lawmakers, including Alexandria Ocasio-Cortez, urged scrutiny of Ticketmaster’s monopoly in live event ticketing.

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