This CBS News article covers the challenges Taylor Swift fans faced when trying to buy concert tickets due to ticket bots and issues with Ticketmaster’s platform. Fans reported difficulties securing tickets due to overwhelming demand, with bots often snatching up available seats for resale at much higher prices. The article highlights widespread frustration with Ticketmaster’s ticketing process and calls for better regulatory oversight to prevent bot interference and ensure fair access for fans.
For the full article, you can check CBS News.